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Frequently Asked Questions

Do we need to establish a company in the UAE?

No. Brands can launch through Eclipse Ventures’ licensed infrastructure.

Do you take ownership of our brand?

No. Brands retain full ownership and control.

Can we expand into retail later?

Yes. Retail expansion can follow once market demand is validated.

How long does the launch process take?

Typically 2–4 weeks depending on product category.

Apply for the UAE Brand Launch Program

We onboard a limited number of international brands each year to maintain launch quality.
Submit your details to explore potential collaboration.
Enter the full name of your company.
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Provide your company website URL.
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Specify the category of your products.
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List the countries where your products are currently sold.
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Enter your monthly production capacity.
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Interested Markets
Select the markets you're interested in.
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Your full name.
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Provide your contact number.
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About Eclipse Ventures

Eclipse Ventures LLC is a UAE-registered trading and ecommerce company.
Our infrastructure enables international brands to test and launch products in the UAE market through e-commerce and retail channels without establishing a local company.

Privacy Policy

At Eclipse Ventures LLC, we respect your privacy and are committed to protecting any information you provide when using our website.

1. Information We Collect
When you submit the application form on this website, we may collect the following information:

  • Company name
  • Website URL
  • Product category
  • Countries where your products are sold
  • Monthly production capacity
  • Markets of interest (UAE / GCC)
  • Contact name
  • Email address
  • Phone number

This information is voluntarily provided by you through the application form.

2. How We Use Your Information
The information submitted through our website is used solely for the purpose of:

  • Evaluating potential brand partnerships
  • Responding to your inquiries
  • Communicating regarding the UAE Brand Launch Program
  • Assessing potential market entry opportunities in the UAE and GCC region

We do not sell, rent, or share your information with third parties for marketing purposes.

3. Data Protection
We take reasonable measures to protect the information submitted through this website from unauthorized access, disclosure, or misuse. Access to submitted information is limited to authorized personnel within Eclipse Ventures LLC.

4. Contact Information
If you have any questions regarding this Privacy Policy or how your information is handled, you may contact us at:

Email: md@uaebrandlaunch.com
Phone: +971 52 581 8646

5. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page.

By submitting your information through this website, you acknowledge and agree to the terms outlined in this Privacy Policy.

Terms & Conditions

Last Updated: May 2026

Welcome to UAE Brand Launch. By accessing our website and using our services, you agree to comply with and be bound by the following Terms & Conditions.

1. About Us

UAE Brand Launch provides business consultancy, UAE market-entry support, sourcing assistance, brand launch support, trading facilitation, uniforms supply coordination, and related business services within the UAE and international markets.

2. Services

Our services may include:

  • UAE market-entry consultancy
  • Business and brand launch support
  • Product sourcing assistance
  • Uniforms and business supply coordination
  • B2B trading facilitation
  • Business consultation and support services

All services are subject to availability and mutual agreement between both parties.

3. Orders & Payments

Payments for products or services must be made through approved payment methods provided by UAE Brand Launch.

Invoices, quotations, and service agreements issued by UAE Brand Launch shall form part of the transaction terms.

We reserve the right to refuse or cancel any order or service request at our discretion.

4. Pricing

All pricing is subject to change without prior notice unless otherwise agreed in writing.

Any applicable UAE taxes, duties, shipping charges, or third-party fees may be charged separately where applicable.

5. Client Responsibilities

Clients are responsible for providing accurate information, approvals, and documentation required for the successful completion of services or supply orders.

Delays caused by incomplete information or delayed approvals from the client may impact project timelines.

6. Intellectual Property

All website content, branding, graphics, logos, text, and materials are the property of UAE Brand Launch unless otherwise stated.

No content may be copied, reproduced, or distributed without prior written consent.

7. Limitation of Liability

UAE Brand Launch shall not be liable for indirect, incidental, or consequential damages arising from the use of our services, website, or third-party suppliers.

We act as consultants, coordinators, and facilitators for certain services and products where applicable.

8. Third-Party Services

Some services may involve third-party suppliers, logistics providers, manufacturers, or partners. UAE Brand Launch is not responsible for delays or issues caused by third-party entities beyond our reasonable control.

9. Website Usage

Users agree not to misuse the website, attempt unauthorized access, or engage in unlawful activities through the platform.

10. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.

11. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Eclipse Ventures FZ LLC
Email: md@eclipseventuresfzcollc.com

Refund & Cancellation Policy

Last Updated: May 2026

At UAE Brand Launch, we strive to provide professional consultancy, sourcing, and business support services. This Refund & Cancellation Policy outlines the terms applicable to payments made for our services and supplied products.

1. Consultancy & Service Fees

Payments made for consultancy, business support, market-entry assistance, branding support, or related professional services are generally non-refundable once work has commenced.

If a project is cancelled before work has started, partial refunds may be considered at the discretion of UAE Brand Launch.

2. Product & Supply Orders

For physical products, uniforms, or sourced items:

  • Refunds or replacements may be considered only for damaged, defective, or incorrect items reported within 3 days of delivery.
  • Custom-made, branded, personalized, or specially sourced products are non-refundable once production or procurement has commenced.
  • Clients are responsible for reviewing quotations, specifications, and approvals before confirming orders.

3. Order Cancellation

Orders or services may only be cancelled prior to processing, procurement, or project commencement.

Once production, sourcing, procurement, or consultancy work has started, cancellations may not be accepted.

4. Refund Processing

Approved refunds, if applicable, will be processed through the original payment method within a reasonable processing period.

Banking or payment processing timelines may vary depending on the payment provider.

5. Non-Refundable Situations

Refunds will not be provided for:

  • Change of mind after confirmation
  • Delays caused by third-party suppliers or logistics providers
  • Client-side delays or failure to provide required information
  • Custom or specially sourced items

6. Contact Us

For refund or cancellation inquiries, please contact:

Eclipse Ventures FZ LLC
Email: md@eclipseventuresfzcollc.com